Cynthia Spencer Hospice

Manfield Health Campus, Kettering Road, Northampton, Northamptonshire, NN3 6NP
 
2,490 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
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Staff

Reviews

 
Page 24 of 248
 
Review of Hospice @ Home written by
31st August 2022


My dear wife was in no fit state to know anything. All I can say is that my wife was treated with respect and care at all times.

Suggested improvements
Please have separate forms for past and present, thank you.

2022-09-12 13:20:30
Response from Cynthia Spencer Hospice

Thank you for your kind feedback. We do have separate forms, so I am sorry if we caused any upset by sending you the wrong version. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
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Review of Community Specialist Palliative Care Team
19th August 2022


The care and support from our community palliative nurse is outstanding. Communicating with her and the care team is so good. Support and advice for patient and carer at home is exceptional.


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Review of Hospice @ Home written by
19th August 2022


Visiting staff have all been so very caring and understanding, and professional. Every one that visited my wife acted with dignity and respect.

Suggested improvements
Nothing could be done to improve what staff did for us.

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Review of Hospice @ Home written by
19th August 2022


Because your service is excellent, very very caring towards in both. We could not have wished for more I certainly was very grateful for all that you did. Thank you.

Suggested improvements
-

Dignity/Respect
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Review of Hospice @ Home written by
19th August 2022


Staff were absolutely brilliant.


Dignity/Respect
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Review of Cynthia Spencer Hospice
18th August 2022


Kind, took time to answer questions. Friendly, helpful. Make conversation with me.

Suggested improvements
-

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Rating not given.
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Review of Cynthia Spencer Hospice
18th August 2022


Because it's true.


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Rating not given.
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Review of Lymphoedema Palliative Care Team
16th August 2022


Everything was explained to me fully, and I ve had a lot of follow up support,

Suggested improvements
Not really.

Experience
Dignity/Respect
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Rating not given.
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Review of Hospice @ Home written by
14th August 2022


The care from every single nurses and carers was excellent for my mother and also to myself.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Safe
Supported
Spiritual needs
Cultural needs
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Review of Hospice @ Home written by
14th August 2022


Very supportive, informative and compassionate.


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Rating not given.
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Rating not given.
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Rating not given.
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Page 24 of 248

Cynthia Spencer Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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